1. Can you provide graphic support for my custom boxes?

    Definitely! A team of graphic designers that we have on staff can help you make your brand come to life. We continue to be dedicated to providing high-quality service, therefore we provide all of our clients with 100% free design support.

  2. How do I request a price quote for my project?

    For information on placing an order, get in touch with our sales team by live chat, Quote form, or by phone.

  3. How quickly can I expect to receive a quote?

    After we get your project requirements, a customer service agent will get in touch with you and provide a free quote for your consideration. On business days, we respond to all quote requests in a timely manner (within 24 hours).

  4. What are your turnaround times once I submit my order?

    Although turnaround times vary depending on the particular requirements of each customer, our normal turnaround time for custom box orders is 8–10 business days after final design approval.

  5. Do I get the mock-up before Production?

    We will produce and share 2D and 3D mockups of your boxes based on the artwork you supply before we print them. This means that before putting your order into production, you will be able to see your design from every perspective and from every aspect. After analyzing your mockups, if any design modifications are necessary, our team of visual and structural designers offers design support to all customers at no additional cost.

  6. How can I reduce my per unit price?

    As order quantities rise, pricing becomes more cost-effective, thus your per-unit cost will decrease the more boxes you order. Your box's size, style, amount of ink used, box material, and quantity all affect pricing.

  7. Do you provide box designs that aren't shown on your website?

    Yes! We provide you with box styles not found on our website. We made every effort to include all notable box styles on our website. But, you can have it if you have a special form of yourself. Simply provide us with the template, and we'll produce the box for you.

  8. Does Candor Packaging ship to the other countries other than United states and Canada?

    Yes! We also ship internationally because our delivery system has expanded to numerous additional nations, including Australia and the United Kingdom. Even you can order from Europe and have your boxes delivered there. In brief, your order is delivered anywhere around the world.